These Terms & Conditions (referred to as "Terms") apply to all online purchases and services provided by Flower Delivery Barnet, including customers located within Barnet and the surrounding areas. By placing an order for flower delivery through our website, you agree to comply with these Terms. Please read them carefully before completing your purchase. If you do not agree to any part of these Terms, please do not use our website or place any orders.
For the purpose of these Terms & Conditions:
We strive to make the process of ordering flowers online for delivery within Barnet and its neighbouring areas as simple, convenient, and secure as possible. Orders can be placed 24/7 on our website. To place an order, follow these steps:
We reserve the right to refuse or cancel any order for any reason, including but not limited to: unavailability of products, payment issues, or suspicion of fraudulent activity. In the event your order is cancelled, any payment received will be refunded as soon as possible.
All products shown on our website are offered subject to availability. Flowers and arrangements may vary from images displayed due to seasonal changes or stock shortages. We reserve the right to substitute products, packaging, or vessels with similar items of equal or greater value, especially where particular flowers are out of season or unavailable on the day of delivery. We aim to maintain the character and style of your chosen arrangement, ensuring your order meets our high standards for flower delivery in Barnet and surrounding areas.
All prices are listed in Pounds Sterling (GBP) and are inclusive of VAT where applicable. Delivery charges, if applicable, are clearly indicated at checkout before you complete your purchase. We reserve the right to change prices at any time but such changes do not affect orders already confirmed.
Payments must be made in full at the time of placing your order. We accept most major debit and credit cards via our secure payment processor. Your card will be charged once your order has been accepted. We do not accept cash payments on delivery unless specified on our website as an available option. Payment details are processed in accordance with all applicable privacy and data security standards.
We offer flower delivery services throughout Barnet and adjacent areas. Please ensure all delivery details provided are accurate, including address, postcode, and recipient contact information. This ensures prompt and safe delivery. We cannot be held responsible for late or failed deliveries where incorrect information has been provided.
Delivery will be attempted on your chosen date. Specific delivery time slots are subject to availability and cannot always be guaranteed. If the recipient is unavailable at the time of delivery, our driver will attempt to leave the order with a neighbour or in a safe place, unless specified otherwise during the order process. A calling card will be left where possible to notify the recipient.
We aim to deliver all orders on the requested date but cannot accept liability for delivery delays outside our reasonable control, including but not limited to severe weather, road closures, or unforeseen events.
If you wish to cancel or amend your order, please notify us as soon as possible. Cancellations and changes are only possible before the order has been prepared for dispatch. Once dispatch has commenced or delivery is in progress, we may be unable to accommodate your request.
To request a cancellation or amendment, please provide your order confirmation and details of your request. Approved cancellations will be refunded by the original payment method within 5-7 working days. We reserve the right to deduct costs already incurred in preparing your order where cancellation is requested at short notice.
For special events and peak delivery periods (such as Valentine’s Day, Mother’s Day, or Christmas), extended notice may be required due to high demand and preparation times. We recommend notifying us at least 48 hours in advance in these circumstances.
As flowers and plants are perishable goods, returns are generally not accepted unless the product arrives damaged, faulty, or not as described. If you are unsatisfied with the quality or condition of your delivery, please inform us within 24 hours of receipt. Include photographic evidence where possible to help us resolve your complaint swiftly.
We will consider complaints on a case-by-case basis and, at our discretion, may offer a replacement, partial refund, or full refund as appropriate.
Your statutory rights remain unaffected by these policies.
By placing an order, you confirm that:
We strive to ensure your experience with Flower Delivery Barnet is positive and that your product arrives in excellent condition. However, our liability is limited as follows:
We respect your privacy and process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and related laws. For details about how we collect, use, and protect your information, please refer to our Privacy Policy available on our website. We process your data only for the purposes of fulfilling your order and delivering products efficiently across Barnet and nearby areas.
All content, images, and intellectual property on our website belong to Flower Delivery Barnet and are protected by copyright laws. No part of our website or its content may be copied, reproduced, or distributed without our prior written consent.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to amend these Terms & Conditions from time to time. Changes will be posted on our website, and your continued use of our services will constitute acceptance of those changes. We recommend reviewing these Terms regularly, especially prior to placing an order.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
These Terms apply to all our customers in Barnet and the surrounding areas and supersede all previous agreements regarding flower delivery services bought or arranged online. Please retain a copy of these Terms for your records.
Thank you for choosing Flower Delivery Barnet. We look forward to delivering beautiful flowers to your friends, family, and loved ones across Barnet and the neighbouring regions.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Barnet, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Barnet.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
